Refund Policy

These are the terms on which Sealord (Sealord, we, us, our) invites you to purchase products (Product(s)) via our website, sealordnaked.com. We may make changes to these terms by updating them on our website from time to time, and you will be bound by these terms when you use our website and/or place an order via our website.  These terms will be read together with any of our other policies on the website (including our terms and privacy policies) and apply to the exclusion of all other terms. In the event of any inconsistency between those documents, these terms will prevail.

If you have any questions about these terms, please contact us nakedadmin@sealord.co.nz

1. Refunds and returns, and our responsibilities for loss or damage
   1.1 Quality: We stand by the quality of our Product(s) however if you have any questions or complaints about the Product(s), please contact nakedadmin@sealord.co.nz. 

1.2 Change of mind: We do not offer returns or replacement of our Products if you have simply changed your mind, so please choose your items carefully when buying online.

1.3 Consumer laws: Nothing in these terms will limit or affect your rights as a consumer under the Consumer Guarantees Act 1993 (CGA) or the Fair Trading Act 1986 (FTA) and you have rights under both the CGA and FTA as a consumer. To the extent that you are acquiring the Products for business purposes, you acknowledge and agree that you are acquiring the goods in trade and the CGA will not apply to those Products.

1.4 Responsibility for loss and damage: To the extent permitted by law, including under the CGA and FTA: (a) we do not make any warranties or representations as to the accuracy of information, content, materials or products on our website, and we do not warrant that the goods we deliver to you will be identical to those displayed on our website; (b) our liability to for any claim, damages, loss or expense related to the supply of Product(s) to you is limited to the amount paid by you for such Product(s); and (c) all other warranties, representations and guarantees (whether express, implied or statutory) are hereby excluded, including without limitation, suitability, fitness for purpose, accuracy or completeness. Neither you nor we will be liable to the other for any loss of profits, or indirect or consequential damages, losses or expenses of any kind that are incurred by a party in connection with these terms.